Privacy Policy

At Asol Voyage, we are committed to protecting the privacy of our clients and users, guaranteeing the confidential and secure treatment of their personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable regulations in Spain and the European Union.

 

1. Data Controller

The controller responsible for processing personal data is Asol Voyage. Contact email: asolvoyage@gmail.com.

 

2. Data Collected

We may request and store personal information such as name, email address, phone number, address, or payment data, only when the user:

• Contacts us through forms or email.

• Makes a booking for a transfer or excursion.

• Subscribes to informational communications or requests personalized quotes.

 

3. Purpose of Processing

Personal data is used exclusively to:

• Manage bookings and contracted services.

• Address inquiries and provide personalized customer service.

• Send information related to our services (if authorized by the user).

• Comply with legal and administrative obligations.

 

4. Data Retention

Personal data will be retained only for the time necessary to fulfill the purpose for which it is collected. Once the contractual relationship has ended, data may be kept blocked for the time required by law before its definitive deletion.

 

5. User Rights

The user may exercise at any time their rights of access, rectification, deletion, opposition, limitation of processing, and data portability by writing to: asolvoyage@gmail.com. If not satisfied with the processing of their data, the user has the right to file a complaint with the Spanish Data Protection Agency (AEPD).

 

6. Security

Asol Voyage adopts appropriate technical and organizational measures to guarantee the security of personal data, preventing its alteration, loss, or unauthorized access.